Guided Return Policy
We strive to ensure every product that leaves our warehouse meets our rigorous quality control standards. However, if you need to return any non-custom printed item for any reason, you can do so within 60 days of the purchase date.
Conditions for returning Guided products:
- Unused products must be returned in their original packaging and in full case quantities.
- A 15% restocking fee is assessed on all returned merchandise.
- Custom-printed products are not eligible for returns.
- Customers are responsible for the return shipping charges.
- Questions? Please contact us at 206.432.8020.
- Simply package items you wish to return in original packaging and purchasing quantity.
- Include a copy of your original payment receipt you received when you ordered.
- Let us know why you are returning.
- Address to the following.
RETURNS: Guided Returns, 7908 S 228th St, Kent Washington 98032