Come Help Us Fight the Evil Powers of Ordinary
Why - At Guided we believe the maker movement has created a gap between desire and great packaging. Regardless of whether you are a Fortune 500 company, Etsy, Shopify, Magento, SquareSpace, or _______ seller, independent band or stay-at-home mom starting a home based business, we believe you are entitled to unique products, great design and professional packaging.
How - At Guided we create inspiring connections between people and physical designs and forms.
What - At Guided we do packaging for the maker. We build unique green / sustainable and Made in the USA products, allow customers to personalize those products and provide creative and custom packaging services.
Guided is a fast-paced environment, but we work reasonable hours, like to have fun, and there's lots of opportunity for advancement. Full time employees enjoy good pay and benefits. While we are looking for a full-time employee, our priority is to find the person we can grow with. So if it’s the right person and that means we start part-time and intern, then we can be flexible. Again, it’s all about the right person.
Let us know at firstname.lastname@example.org why you’d be great at any of the following roles!
At Guided, great customer experiences are at the core of what we do and we’re looking for your help in making every interaction exceptional. This position is not a boring desk job where you answer phones and respond to support tickets. It’s one where you engage with an internal team, external customers and partners to get things done.
Primary Responsibilities include working with art, walking custom print customers through a production workflow and engaging customers and partners on custom packaging jobs. Secondary responsibilities include being a part of a sales and marketing team in support of new product development and various internal digital and web programs.
- Good communication skills.
- Willingness to grow with a team.
- Ability to work with Adobe Illustrator and Photoshop - not an expert but someone that could be.
- General knowledge of raster versus vector graphics.
The rest we can work on together - learn and grow.
Customer Service & Operations Associate
Guided is searching for utility player to assist with front line support and business operations. This isn't your typical customer service rep job. You might spend 20% of your time on the phone, but 100% of your energy will be devoted to customer success.
That may mean:
- Responding to emails about shipping schedules, minimum order quantities, production timeline.
- Preparing purchase orders, job tickets, invoices to make sure the trains run on time.
- Maintaining inventory levels and coordinating materials orders and internal workflows.
- Writing product descriptions or blog content to educate users on Guided services.
Basic computer and productivity suite usage is expected. A facility with Adobe Illustrator, Photoshop, etc are a plus. Experience with CRM, social media and ecommerce platforms would also be great.
This can be a fast-paced environment, but we work reasonable hours and like to have fun, and there's lot's of opportunity for advancement. Full time employees enjoy good pay and benefits.
Contact us at email@example.com with a resume and a reason we should talk.
Guided / Graphic Impressions is seeking an experienced gluer operator for our finishing team. We specialize in high quality, short run folding carton, folder, packaging and commercial print projects and are looking for someone who is driven to produce quality work. You should have the ability clearly understand the work order, set-up, adjust and run jobs with little supervision.
We're looking for someone with straight line / auto bottom experience, but we're a nimble team and knowledge of / willingness to learn print, bindery, forklift and other folder gluer operations is highly desirable.
- Ability to communicate effectively
- Ability to lift up to 75 lbs and pull loads up to 100 lbs.
- Good eyesight and hand-eye coordination.
- Current shifts are Day with occasional overtime, but may require night, rotational or other schedules in the future.
If you are motivated, dependable and ready to dig in let's talk!